Utilitarianism and Deontology

Questions: A retired nurse applied for a pension from Centrelink, and was informed that she would receive a small pension of $8 per fortnight, and a pension card. She then received a letter saying that her pension would not be paid because she had assets of over $18 million, and an annual income of over $770,000. It took this lady several attempts to get centrelink to examine her case. Finally, the cause of the mistake was found to be a human error when the ladys investment details were coded into the computer. When the cause of the mistake was discovered, she was informed that they couldnt remove it from the computer. Centrelink claimed that this was an isolated incident. However, at the same time, another man was discussing with centrelink their claim that he had an income of $6 million, which was not the case. 1. Doing Ethics technique. 2. Ethical theory question. a. Utilitarianism b. deontology Answers: (1). A retired woman applied for her pension from the Centrelink but couldnt receive her pension. It was reported that she had more than $18 million with an annual income of $770,000. Finally, the case got solved through the use of coding in the computer and was discovered it as human error. But, even after the mistake discovered it was informed that they could not remove the mistake from the computer. The Retired nurse applied for the pension from the Centrelink. It was the fault of the Centrelink for indulging wrong information in their data. It was showed the slow process of Centrelink as it took long time to examine her case. The reason they gave was human error which shows their ineffectiveness in indulging the right data. Moreover, when they got knowledge about the mistake they could not rectify it. Further they claimed it as exceptional case but, another man claimed of indulging wrong data at the same time of the previous case. The ethical issues are issues which are subjected to choose between the ethical and unethical concern related to an individual and organization. The case study relates with some ethical issues in operations with the Information Technology. The issues in this case study are the issues of the data collection, storage and access along with the speed of the customers. There are many issues that need to consider in terms of collection, storage and the access of the data in the electronic form. On the other hand the speed of the computer arise the ethical problem. The implications of ethical issues in the business environment are huge. Lack of Ethics in Business environment can lead to many complications. It not only affects the reputation to its stakeholders as the Centrelink does in the case study but also affects the employee relations, company credibility and the employee performance. It also makes a high chance for legal issues. Ethical issues can be eliminated through the adoption of some of proper measures. A written code of Conduct need to provide which would implement the type of conduct and the behaviors that company needs to expect from employees and the managers. Secondly the ethical issues can demolish through showing the employee appreciation. The organization need to indulge appreciation in terms of rewards for the encouragement of loyalty. The organization also need o involve into hiring the values. At the time of hiring they need to be conscious about selecting the employees who has high ethical values. The above case studies shows that Centrelink needs to adopt the ethical measures. The above discussion made much important elimination of unethical behaviors through proper measures. Now among this Centrelink need to adopt the Code of Conduct. The main issues related with it show the emergence of the adoption of Code of Conduct into it. They also need to hire employees according to the selection process which would provide candidates for the company only which has ethical values. (2). a. Utilitarianism Utilitarianism is one of the best as well as most influential moral theories. It helps to differentiate the incidents related to ethical and unethical according to the effects. It consists to involve a simple theory for its one evaluative principle. The complex theory of Utilitarianism consists of three basic things. They are What is good? Jeremy Bentham answered the question through the adoption of the hedonism. It claimed that the only thing which is good is the role of producing the pleasure or the happiness. In this regard the identification as what the utilitarians is going to involve the good or the valuable in itself. Whose well-being Utilitarianism rising can be use for the purpose of decision-making. While in application it needs to give a view on the interest attached with each groups and persons. Everyone effected The Utilitarianism moral theory involves the requirement of the moral judgements which need to based on equal considerations of the interest. b. Deontology Deontology involves to judge the choice in terms of morality through its different state of affairs and as well as those choices which bring about. It is a simple theory which consists of duties dealing with the ethical theories. IT denies the fact of good and the values rather it considers the values on the right or the duty. There are many mathematical theses are associated with the deontologist. Deontology theories can be applied in much broader concept. It can be applied to the act of right and wrong. It should include certain category for example the incident of lying, killing or rather injustice and gratitude. One needs to adopt the general duty for the avoidance of such kind.